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tradingcritique.com provides the best trading education for 2023 with updated Broker Reviews including its regulations. This article contains the Broker Review with Detailed Product Guide of City Index. City Index offers a wide range of trading instruments around the globe. It is one of the oldest Forex and CFD brokers in the UK.
CityIndex (https://www.cityindex.co.uk/) is the trading name of StoneX Financial Pty Ltd. CityIndex.com is a US-based global Forex and CFD online broker. This broker platform was founded in 1983 and has its headquarters in London. The company is authorized and regulated by several financial sectors. They provide 4500 tradeable market assets, including Indices, Shares, and Commodities.
Table 1: City Index Overviews.
| OVERVIEW | |
|---|---|
| Regulations | FCA, ASIC |
| Accounts |
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| Demo Account | YES |
| Minimum Deposit | £100 |
| Maximum Leverage | 300:1 |
| Payment Method |
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| Account Base Currencies | USD |
| Customer Support | 24/5 |
| Fees | Details |
| Inactive Fee | £12 |
| Deposit Fee | Depending on transaction method |
| Withdrawal Fee | 0 |
| Commission | 0 |
| Markets Assets | Details |
| Bonds | YES |
| CFDs | YES |
| Commodities | YES |
| Cryptocurrencies | N/A |
| Energies | YES |
| ETF | N/A |
| Forex | YES |
| Futures | YES |
| Indices | YES |
| Options | YES |
| Precious Metals | YES |
| Shares | YES |
| Trading Platforms | Details |
| MetaTrader 4 | YES |
| MetaTrader 5 | N/A |
| Mobile Trading | YES |
| Web Trading | YES |
| Desktop Trading | YES |
| Social Trading | N/A |
StoneX Financial Pty Ltd. currently serves more than 30,000 business, corporate, and payment customers, and 125,000+ retail customers in more than 130 countries. They provide powerful trading platforms such as HTML5 technology web trading platform and MetaTrader 4 with multi charting layouts and technical indicators. CitiIndex.com offers 24/5 client support via email and live chat.
CityIndex.com is fully regulated and authorized by Financial Conduct Authority (FCA) and the Australian Securities and Investments Commission (ASIC). They offer Negative Balance Protection for StoneX Financial Ltd. (UK) and StoneX Financial Pty Ltd. (AU) customers. This protection plan is only valid for retail customers, not covered for professional traders and EU outside clients.
CityIndex is active for more than 35 years, so it is a trustable one. Also, it’s suitable for all types of traders. It has low trading fees and a minimum deposit amount, so the risk factor size is small.
Table 2: Awards received for the Excellency of City Index for various domains
| Awards | Awarded by |
|---|---|
| Best Platform for the Active Trader 2021 | ADVFN International Financial Awards |
| Overall Personal Wealth Provider 2021 | Online Personal Wealth Awards |
| Best Professional Trading Platform 2020 | Online Personal Wealth Awards |
| Best CFD Provider 2020 | ADVFN International Financial Awards |
| Best Platform for the Active Trader 2020 | ADVFN International Financial Awards |
| Best Professional Trader Service 2020 | London Trader Show |
| Best CFD Provider 2020 | London Trader Show |
Image 2: Awards won by CityIndex.com listed on the website
CityIndex offers a wide range of trading instruments and market assets globally as popular 4500+ Shares, 21 Indices, 84 Forex, Precious metals, Bonds, Options, Oil, and Commodities.
Table 3: Various trading instruments available in CityIndex.com
| Trading types | Features to trade in City Index | |||||
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Indices |
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| Indices DFT | ||||||
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Shares |
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Forex |
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TheyofferC | |||
Precious Metals |
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Bonds |
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| Available bonds in City Index | ||||||
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Options |
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Oil and Commodities |
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| Oil and commodity products in City Index | ||||||
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Image 3: Market assets in CityIndex.com
CityIndex trading platform is a user-friendly and secured platform. The web trading platform is incorporated with HTML5 technology. Mobile and Web-based platforms are much customizable. They provide MetaTrader 4 platform that runs on both the mobile and web.
MetaTrader 4 (MT4) is specialized in forex trading, and it is a third-party trading platform. The key features are professional charting and an Economic calendar available from here. It has customizable indicators and trading signals. MT4 provides multiple trading platforms in a single account with EA automated trading.
Image 4: MT4 in CityIndex.com
CityIndex web trader has HTML5 technology, so it is a secure and fast trading platform. This type of platform is fully customizable due to this technology. Its intelligent trading tools give advanced risk management options. Web trading has multiple trading workspaces with ultimate adaptability. You can trade via charts with precision drawing tools and custom indicators.
Image 5: HTML5 Technology in CityIndex.com
Mobile trading offer trade over 4500 market assets on both Android and iOS. It is enhanced with live trading view charts. You can able to access embracing 1000s of trading products in a single app. CityIndex provides access to their news and analysis via the MT4 app.
Image 6: Mobile App in CityIndex.com
City Index has its website in different languages to provide easy usage for customers from various countries. Different language City Index Websites are listed in the below table.
Table 4: Multilingual trading websites of City Index segregated continent wise
| No | City Index Trading Websites | Countries | Website Language |
|---|---|---|---|
| 1. | City Index (Main) | Global | English |
| EUROPE | |||
| 2. | City Index UK | United Kingdom | English |
| ASIA | |||
| 3. | City Index 中国人 | China | Chinese |
| AUSTRALIA | |||
| 4. | City Index English | Australia | English |
Personal Account is regulated by ASIC. The spread level of global indices starts from 1 point. They provide multiple access to multiple trading platforms with multi-assets. This retail account is suitable for both new and experienced traders.
CityIndex provides lower margin rates for a professional trading account. The maximum leverage is 200:1 for Major indices. There is no Negative balance protection for this account as it is handled by Professional Clients.
Some features like Loyalty rewards, Credit facilities, and Hospitality events are exclusive for Professional Trader Account.
Image 7: Various account types in CityIndex.com
City Index provides 12 weeks market access Demo account. It has £10,000 virtual money with 12,000+ global markets. This demo account is available on all kinds of trading platforms and devices such as iOS, Android, Windows, Desktop, Mobile apps, and PC. This account duration is not extendable. If you want to extend your demo account experience, you can create a new demo account with the same condition.
Image 8: Demo account in CityIndex.com
Deposit and Withdrawal: The minimum deposit amount is £100. The funding transactions are accepted by Credit/Debit cards, bank transfers, and E-wallets. There is no additional charge for trading in City Index. The deposit funds are accepted only in the base currency. When the amount gets deposited to your trading account, you will get intimation from the City Index side.
Due to the following reason, the deposit can be declined,
There are no minimum withdrawal limits, but £20,000 is the maximum withdrawal amount in a single transaction. They do not charge for withdrawal. The process might take a maximum of 3 to 5 business days to complete.
CityIndex.com serves 24/5 client support via email, Live Chat, and Phone calls. The phone support is available locally and internationally. They provide dedicated broker assistance for customers. The platform is incorporated with customer support.
Table 5: Phone numbers to contact CityIndex Country wise
| Countries | City Index Contact Number |
|---|---|
| International Phone Number | +44 203 194 1801 |
| EUROPE | |
| United Kingdom | 0800 060 8609 |
| ASIA | |
| China | 1800 950 853 |
| AUSTRALIA | |
| Australia | 1800 354 182 |
| Australia | +61 2 9270 3682 |
Citi Index has an extraordinary education concourse, with videos and tutorials. A tutorial section consists of written tutorials on ‘How to trade?’ organized into six sections. However, only four out of six courses are open, while others copy the research or marketing content found in other sections. City Index has interesting videos on its YouTube Channel.
Citi Index has created an interesting research portal, providing a tag-based news page full of webinars, videos, basic and technical reports with local market analysts’ daily updates. Research material is well organized, and many categories are accessible via trading platforms.
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