Exness is a CFD Broker and the top broker among the Best Forex Brokers in Thailand. Here in this article, tradingcritique.com gives you the Exness Broker review for the year 2023. All your doubts about exness will be cleared once you read this broker review. Our Trading Critique Experts provide you with a Detailed Product guide of Exness with its regulations.
- Minimum Deposit: $1
- Max Leverage: 1:2000
- Trading Commissions: Depending on Account Types
- Regulated by: FSA, CBCS, FSC, FSCA, CySEC, FCA
- Financial instruments: CFD trading on Forex, Currency Pairs, Stocks, Indices, ETFs, Bonds, Commodities, Cryptocurrencies, Metals and Energies.
- Customer support: 24/7
- Deposit Fees: 0
Exness (https://www.exness.com/) was founded in 2008, and it has headquarters in Limassol, Cyprus. It is one of the EU-based forex brokers. It was authorized and regulated by 7 tier jurisdictions. They have 145,400 active traders, and Exness reach its monthly trading volume is 673.6 billion USD throughout the world.
Exness provides different trading platforms, like MetaTrader 4 and MetaTrader 5 to trade. They offer two kinds of trading accounts, and there are 5 different types of sub-accounts under the two main accounts. Their account features depend on basis of their trading platforms.
Exness provide market instruments are Stocks, Indices, Cryptocurrencies, Metals, Currency Pairs, Energies to do CFD trading. The instruments’ availability is based on Exness Trading platforms and Account types. The minimum deposit amount depends on the client’s payment method. They provide 24/7 customers service in 15 languages.
Image 1: Home page from Exness.com
Regulation and Trustability
Exness is authorized and regulated by different countries under numerous jurisdictions, such as the FSA Seychelles, CBCS, FSC British Virgin Islands, FSCA, CySEC, FCA.
Table 1: The regulations of Exness with company details Country wise
| Country | Regulations | Company name | Registration details |
|---|---|---|---|
| Seychelles | Financial Services Authority (FSA) | Nymstar Limited https://www.exness.com | License Number SD025 |
| Curaçao | Central Bank of Curaçao and Sint Maarten (CBCS) | Exness B.V. https://www.exness.com | License Number 0003LSI. |
| BVI | Financial Services Commission (FSC) | Venico Capital Limited https://www.exness.com | Registration Number 2032226 Licence Number SIBA/L/20/1133 |
| Mauritius | Financial Services Commission(FSC) | TORTELO LIMITED https://www.exness.com | Registration Number 176967 Licence Number GB20025294 |
| South Africa | Financial Sector Conduct Authority (FSCA) | Exnesshttps://www.exness.com/en/ | FSP Number 51024 |
| Cyprus | Cyprus Securities and Exchange Commission (CySEC) | Exness (Cy) Ltd https://www.exness.eu/en/ | License Number 178/12. |
| United Kingdom | Financial Conduct Authority (FCA) | Exness (UK) Ltd https://www.exness.uk/ | Register Number 730729 |
Compensation Fund
Exness has membership from an international organization called the Financial Commission which is an independent External Dispute Resolution (EDR) organization. The Financial Commission is one of the neutral and unbiased third-party committees. Nearly 40+ brokers registered here globally. They provide resolution and compensation funds for clients after resolving the complaints.
Financial Commission charges a monthly membership fee of 10% from a broker, from which they provide compensation funds to clients. The compensation fund is up to €20,000 per client with some conditions.
This compensation fund is only applicable for those, who get a judgment from the Financial Commission. This scheme is not applicable for Professional traders and only Retail traders can avail of it.
Legal Documents
Exness provides legal documents of its registered companies, like Nymstar Limited, Exness B.V., Venico Capital Limited. Exness uploads its full documents details in PDF format such as Client Agreement, General Business Terms, Partnership Agreement, etc. This shows the Transparency of Exness.
Some of the Legal documents of Exness are,
Nymstar Limited Client Agreement
Nymstar Limited General Business Terms (ZH)
Nymstar Limited Credit
Exness B.V. Client Agreement
Exness B.V. General Business Terms
Exness B.V. Partnership Agreement
Venico Capital Limited Client/Bonus Terms and Conditions Agreement
Venico Capital Limited Partnership Agreement
Investments, Products, and Instruments
You can find various trading assets in Exness such as commodities, stocks, forex, Cryptos, and indices. Each account types and trading platforms offer different trading instruments. There is no trading commission for Standard account traders.
The following are the deposit
- Currency Pairs – 107
- Stocks and Indices – 81
- Cryptocurrencies – 16
- Metals and Energies – 12
Table 2: Various markets assets of Exness.com
| Instrument types | Features to trade in AvaTrade | |||||
|---|---|---|---|---|---|---|
| Currency Pairs | Forex CFD TradingExness offers 107 exotic and minor currency pairs for trade.Spreads- from 0.9 pipsThe minimum trading commission is 1 USD per lot | |||||
| Exness Major Currency PairsAUD/USDEUR/USDGBP/USDNZD/USD, etc. | Exness Minor Currency PairsAUD/CADAUD/CHFAUD/GBPAUD/JPY, etc. | Exness Exotic Currency pairsAUD/DKKAUD/MXNAUD/NOKAUD/PLN, etc. | ||||
| Stocks | Stocks CFD TradingMinimum Trading commission 1USD per lotSpreads – from 0 pipMargin – up to 5%Swap – 0Some examples of Exness Stocks are, | |||||
| AppleAdobeAmerican Tower CorporationAmgen IncCisco SystemsCoca-Cola, etc.Equinix, Inc.eBayFacebook | Ford Motor CompanyIntel CorporationLi Auto Inc.Mastercard IncorporatedMicrosoft CorporationMorgan StanleyNetflix, Inc.Oracle CorporationPepsiCo, Inc., etc. | |||||
| Indices | Indices CFD TradingExness Standard Cent account does not offer indices trading.Minimum trading commission – 0.5 USDSpreads – from 0 pipSome Examples of Exness Indices are, | |||||
| Australia S&P ASX 200Germany 30France 40Hong Kong 50 | EU Stocks 50 IndexUS Wall Street 30 IndexUS SPX 500 IndexUS Tech 100 Index | |||||
| Crypto | Cryptocurrency and Crypto/Fiat CFD tradingExness provides 16 CryptocurrenciesLeverage 1:200Minimum Trading Commission – 0.2 USDSpreads – from 0.7 pipsExness provides Bitcoin, Etherum, Bitcoin Cash, Ripple, LitecoinSome Examples of Exness Cryptocurrency/Fiat Currency pairs are, | |||||
| BAT/USDBCH/USDBTC/AUDBTC/CNHBTC/JPYBTC/KRWBTC/THBBTC/USD | BTC/XAGBTC/XAUBTC/ZARETH/USDLTC/USDSNX/USDUNI/USDXRP/USD | |||||
| Metals and Energies | Commodities CFD Trading – Metals CFD trading, Energies CFD tradingExness provides 12 metals and energiesMinimum trading commission – 3.5 USDSpreads – 0.9 pipsSome Examples of Exness Metals and Energies pairs are, | |||||
| Silver vs Australian DollarSilver vs EuroSilver vs Great Britain PoundSilver vs US DollarGold vs Australian DollarGold vs Euro | Gold vs Great Britain PoundGold vs US DollarPalladiumPlatinumCrude OilCrude Oil Brent | |||||
Image 2: Investment products and Instruments in Exness
Contract Specifications
Exness provides contract specifications for all types of trading accounts along with trading instruments. You also find the information of Average Spread, Margin level, Long and Short Swaps, Stop level, Commission from their web page.
Margin and Leverage
Exness has one interesting calculator where you can calculate your Margin and Leverage. You can either set Maximum leverage or Maximum equity or both and know the margin requirements for the same. The maximum leverage is unlimited in the Exness broker platform.
Image 3: Investment products and Instruments in Exness Margin Calculator
Trading Platform
Exness provides MQL language trading platforms such as MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Both the platforms run on Mobile and Web. They also offer a web-based trading platform called the Exness Web terminal.
WebTerminal
Exness Web Terminal trading platform is simple and customer-friendly. It allows you to trade on all types of web browsers like Chrome, Firefox, etc. No need to download and install Web Trading, instead just log in to the WebTerminal, and start your trade. It is an HTML5 web app and the developer of this WebTerminal is the famous MT4 creator.
Exness WebTerminal Features includes,
Customizable trading platform
- Fast and Reliable
- User friendly
- 50+ Drawing tools
- 100+ Indicators
Image 4 : Exness Web Terminal in Exness
MetaTrader 4 (MT4)
Exness provides a MetaTrader 4 (MT4) trading platform. All types of accounts can be operated on MT4, like Standard, Raw Spread, Pro, and Zero account. They provide two types of order executions, namely, Market and Instant.
There is an auto trading option available with Expert Advisors. You can create your trading scripts and trading robots via MetaQuotes Language 4 (MQL4). The MT4 trading platform is supported and runs on Windows, Android, iOS, and Linux.
The other main features available under the MT4 platform of Exness are,
Expert Advisors (EAs)
MetaQuotes Language 4 (MQL4)
AutoTrading
Flexible trading
30 built-in technical indicators
23 analytical objects
Encrypted Server – 128-bit keys
MultiTerminal – Manage multiple accounts (for Windows only)
Image 5: MetaTrader 4 in Exness
MetaTrader 5 (MT5)
Exness provides a MetaTrader 5 (MT5) trading platform. MT5 is available for Standard, Raw Spread, Pro, Zero account types of Exness.
The Financial instruments that can be traded under MT5 are,
- Cryptocurrencies
- Energies
- Indices
- Stocks
- Forex Currency Pairs
- Metals.
The MT5 platform is supported and runs on Mac OS, Linux, Windows, iOS, Android. Instant and market order executions are available. Pending order types like Buy Stop, Sell Stop, Buy Limit, Sell Limit, Buy Stop Limit, and Sell Stop Limit are present in MT5 with an execution policy of Fill or Kill.
The other main features available under the MT5 platform of Exness are,
MetaEditor
MetaQuotes Language 5
Hedging mode option adopted by Exness
Charts
21 Timeframes
Quotes history in Compact form
Fundamental analysis tools – Inbuilt economic calendar, news, forecasts, impacts
38 Inbuilt indicators
22 Analytical tools
46 Graphical objects
Image 6: MetaTrader 5 in Exness
Mobile Trading
Exness provides mobile trading on Android (Google Play Store) and iOS (Apple App Store). Both the MT4 and MT5 platforms have their respective mobile apps. They provide three types of real-time chats like Bar chart, Candlestick, and Line chart. The mobile app supports up to 9-time frames such as M1, M5, M15, M30, H1, H4, D1, W1, and MN.
Exness Trading Websites – Continent wise
Exness provide various trading websites with different languages.
Image 3: Multilingual trading websites of Exness segregated continent wise
| No | Exness Trading Websites | Countries | Website Language |
|---|---|---|---|
| 1. | Exness (Global) | Global | English |
| Continent 1 – EUROPE | |||
| 2. | Exness UK | United Kingdom | English |
| 3. | Exness Français | France | French |
| 4. | Exness Español | Spain | Spanish |
| 5. | Exness Português | Portugal | Portuguese |
| Continent 2 – ASIA | |||
| 6. | Exness हिंदी | India | Hindi |
| 7. | Exness 简体中文 | China | Simplified Chinese |
| 8. | Exness ไทย | Thailand | Thai |
| 9. | Exness 日本語 | Japan | Japanese |
| 10. | Exness Tiếng Việt | Vietnam | Tiếng Vit |
| 11. | Exness Bahasa Indonesia | Indonesia | Bahasa Indonesia |
| 12. | Exness বাংলা | India | Bengali |
| 13. | Exness 한국어 | Korea | Korean |
| 14. | Exness اردو | Pakistan | Urdu |
| 15. | Exness العربيّة | Pakistan | Arabic |
Account Types
Exness provides Two types of trading accounts, and each account has a sub-account. Exness accounts’ features differ according to the basis of their trading platforms. They also offer an MT5’s free demo account with a $10,000 virtual fund.
The following are the deposit
- Standard Account
-
- Standard
- Standard Cent
- Professional Account
-
- Raw Spread
- Zero
- Pro
Standard Account
Exness provides two types of Standard Accounts that are Standard and Standard Cent. MetaTrader 5 is not available on the Standard Cent account.
The Standard Account is suitable for all kinds of traders, and the Standard Cent account is a match for beginning-stage traders. There is no trading commission for Standard Account. They provide different deposit methods, so the minimum deposit amount depends on the deposit method you opt for.
Table 4: Features of Exness Standard and Standard Cent Account types and its comparison for MetaTrader 4 (MT4)
| Account Features | Standard MT4 Account | Standard Cent MT4 Account |
|---|---|---|
| Minimum deposit | Depends on the payment method | Depends on the payment method |
| Leverage up to | 1:Unlimited | 1:Unlimited |
| Trading instruments | Forex Currency PairsMetalsCryptocurrenciesEnergiesIndices | Forex Currency PairsMetals |
| Commission per lot/ side | 0 | 0 |
| Minimum lot size | 0.01 | 0.01 |
| Maximum lot size | 7:00 – 20:59 GMT+0: 200 lots7:00 – 20:59 GMT+0: 20 lots | 200 |
| Hedged margin | 0% | 0% |
| Margin Call | 60% | 60% |
| Swap-free | Available | Available |
| Order execution | Market | Market |
Table 5: Features of Exness Standard Account In MetaTrader 5
| MetaTrader 5 | Standard Account type |
|---|---|
| Minimum deposit | Depends on the payment method |
| Leverage up to | 1:Unlimited |
| Trading instruments | Forex Currency PairsMetalsCryptocurrenciesEnergiesIndicesStocks |
| Commission per lot/ side | 0 |
| Minimum lot size | 0.01 |
| Maximum lot size | 7:00 – 20:59 GMT+0: 200 lots21:00 – 6:59 GMT+0: 20 lots |
| Hedged margin | 0% |
| Margin Call | 60% |
| Stop Out | 0% |
| Maximum number of positions | Unlimited |
| Swap-free | Available |
| Order execution | Market |
Professional Account
Exness Professional Account has three types of trading accounts like Raw Spread, Zero, and Pro account. The MT4 and MT5 trading platforms’ features and functions are similar for all types of Professional trading accounts.
The MT5 provides stock trading, but the MT4 does not support stock trading. The minimum deposit amount is $500 for all types of Professional Accounts, and also they provide unlimited leverage.
This professional account type is for experienced traders which even provides spread-free trades. This Professional account is suitable for Day traders, Scalpers and algo traders.
Raw Spread Account
Exness Raw spread account offers a low fixed trading commission. The minimum deposit amount is 500USD, and the maximum trading commission is 3.5 USD per lot. This account type runs both the MT4 and MT5 trading platforms, but MT4 does not support stock trading.
Zero Account
Exness Zero Account offers zero spreads for 95% of the trades in a single trading day which is limited to 30 pairs per day. The trading commission starts from 3.5 USD per lot, and the maximum level of leverage is up to 1:2000 for 1000USD. MetaTrader 4 does not support stock trading for the Zero account also.
Pro Account
Exness PRO account is a zero commission trading account. They provide instant access for various trading assets like Major Currency pairs, Metals, Energies, Indices, Exotic Currency pairs, Minors Currency pairs, and Stocks. The leverage is based on the equity amount, and the minimum deposit amount is 500USD.
The Exness PRO account has instant access to the following assets,
- Majors
- Metals
- Energies
- Stocks
- Indices
- Exotic
- Minors
Table 6: Professional Account types and comparison of Exness
| Account Features | Raw Spread Account | Zero Account | Pro Account |
|---|---|---|---|
| Minimum deposit | 500 USD | 500 USD | 500 USD |
| Leverage up to | 1:Unlimited | 1:Unlimited | 1:Unlimited |
| Trading instruments | Forex Currency PairsMetalsCryptocurrenciesEnergiesIndices | Forex Currency PairsMetalsCryptocurrenciesEnergiesIndices | Forex Currency PairsMetalsCryptocurrenciesEnergiesIndices |
| Commission per lot/ side | Up to 3.5 USD | From 3.5 USD | 0 |
| Minimum lot size | 0.01 | 0.01 | 0.01 |
| Maximum lot size | 7:00 – 20:59 GMT+0: 200 lots21:00 – 6:59 GMT+0: 20 lots | 7:00 – 20:59 GMT+0: 200 lots21:00 – 6:59 GMT+0: 20 lots | 7:00 – 20:59 GMT+0: 200 lots21:00 – 6:59 GMT+0: 20 lots |
| Maximum number of positions | Unlimited | Unlimited | Unlimited |
| Swap-free | Available | Available | Available |
| Stop Out | 0% | 0% | 0% |
| Margin Call | 30% | 30% | 30% |
| Hedged margin | 0% | 0% | 0% |
| Order execution | Market | Market | Instant, market |
| Spread from | 0 | 0 | 0.1 |
Image 7: An introduction to Account types in Exness
Premier Membership
Exness Premium membership is for Expert and Professional traders. Three types of premier membership are available for Exness clients. They also offer some extra features for their premier members.
You can avail this Exness Premier membership from a different website – https://premier.exness.com/. This is like a separate website for the Exness Premier members
Three types of Exness premier memberships are,
- Premier Preferred
- Premier Elite
- Premier Signature
Premier Preferred
Exness Premier Preferred membership can be created by traders who have maintained the quarterly trading volume of US $ 50 million.
Exness provide some advanced features with this Premier Preferred membership such as,
Priority Customer Support
Exclusive Educational Materials
Enhanced Trading Analytics
Special Promotions & Rewards
Premier Elite
Exness provides Premier Elite membership for traders who maintain a quarterly trading volume of US $ 100 million. They arrange face-to-face meetings with dedicated account managers, education materials, etc.
The exclusive features available in Exness Premier Elite membership are,
- Priority Customer Support
- Meet Your Exness Account Manager
- Enhanced Trading Analytics
- Exclusive Educational Materials
- Special Promotions & Rewards
- Dedicated Account Manager
Premier Signature
You must have a lifetime deposit of 100,000 USD in your account to maintain an Exness Premier Signature membership. You should also keep a quarterly trading volume of at least 200 million USD.
The Features available in Exness Signature membership are,
Priority Customer Support
Meet Exness Senior Management
Dedicated Account Manager
Enhanced Trading Analytics
Special Promotions & Rewards
Meet Your Exness Account Manager
Exclusive Educational Materials & Advice
Annual Premier Gala Event
Image 8: A Screenshot from Exness Premier Membership website
Fees, Commissions, and Bonus
Exness minimum deposit is $1 for the internal transfer method. The deposit amount for other transaction methods starts from $10. The Deposit and Withdrawal fee is 0. They accept only direct account holders transaction and does not accept third party transactions.
The transaction process time takes up to a maximum of 72 hours. When using the Bank-Card transaction method, the processing time takes up to 14 days.
Table 7: Exness Transaction modes and Process time
| Transaction Mode | Minimum Deposit | Deposit Speed | Withdrawal Speed |
|---|---|---|---|
| Withdrawal Speed | 10 USD | Within 24 hours | N/A |
| SticPay | 10 USD | INSTANT | INSTANT |
| Offline Bank Transfer | 10 USD | Within 48 hours | Within 48 hours |
| Tether (USDT OMNI) | 10 USD | Within 72 hours | Within 72 hours |
| UPI | 10 USD | INSTANT | N/A |
| PhonePe | 10 USD | INSTANT | N/A |
| Bitcoin | 10 USD | Within 72 hours | Within 72 hours |
| Bank Card | 10 USD | INSTANT | 1-14 days |
| NETELLER | 10 USD | INSTANT | INSTANT |
| Perfect Money | 50 USD | INSTANT | INSTANT |
| WebMoney | 10 USD | INSTANT | INSTANT |
| Skrill | 10 USD | INSTANT | INSTANT |
| Internal Transfer | 1 USD | N/A | INSTANT |
Image 9: Deposit and Withdrawal methods in Exness
Trading Hours
Exness provides two types of trading hours depending on the season, like Summer and Winter. The different trading hours provided by Exness are listed in the below tables.
Table 8: Exness provide Trading Hours in various (Summer and Winter) seasons
| Trading Hours in Summer (March to November) | |||
|---|---|---|---|
| Transaction Mode | Minimum Deposit | Deposit Speed | Withdrawal Speed |
| Forex | SUNDAY 21.05 | FIRDAY 20.59 | – |
| Metals (Gold and Silver) | SUNDAY 22.05 | FIRDAY 20.59 | 20:59 – 22:01 |
| Metals (Platinum and Palladium) | SUNDAY 22:10 | FIRDAY 20:59 | 20:59 – 22:05 |
| USDRUB | MONDAY 7:00 | FIRDAY 20:50 | 20:50 – 7:00 |
| USDILS, GBPILS | MONDAY 5:00 | FIRDAY 15:00 | 15:00 – 5:00 |
| USDCNH, USDTHB | SUNDAY 23:05 | FIRDAY 20:59 | – |
| Cryptocurrencies | 24/7 | ||
| US Oil | SUNDAY 22:10 | FIRDAY 20:45 | 20:45 – 22:10 |
| UK Oil | MONDAY 0:10 | FIRDAY 20:55 | 20:55 – 00:10 |
| Stocks (Except the ones mentioned in the row below) | MONDAY 13:40 | FRIDAY 19:45 | 19:45 – 13:40 |
| INTC, BAC, TSLA, WFC, BABA, NFLX, C, AMD, PFE, FB, JNJ, PYPL, ORCL, NVDA, MSFT, AMZN, AAPL, BA, BEKE, BIDU, BILI, FTNT, JD, LI, NIO, NTES, PDD, TAL, TSM, XPEV, AMC, BB, | MONDAY 10:00 | FIRDAY 19:45 | 19:45 – 10:00 |
| AUS200 | SUNDAY 22:30 | FIRDAY 20:00 | 20:00 – 22:30 |
| US30, USTEC, US500 | SUNDAY 22:30 | FIRDAY 20:00 | 20:00 – 22:30 |
| FR40 | SUNDAY 22:30 | FIRDAY 20:00 | 20:00 – 22:30 |
| DE30 | SUNDAY 22:30 | FIRDAY 20:00 | 20:00 – 22:30 |
| HK50 | SUNDAY 23:00 | FIRDAY 20:00 | 20:00 – 23:00 |
| STOXX50 | SUNDAY 22:30 | FIRDAY 20:00 | 20:00 – 22:30 |
| JP225 | SUNDAY 23:00 | FIRDAY 20:00 | 20:00 – 23:00 |
| UK100 | SUNDAY 22:10 | FIRDAY 20:00 | 20:00 – 22:30 |
| DXY | SUNDAY 21:05 | FIRDAY 20:59 | – |
| Trading Hours in Winter (November to March) | |||
| Forex | SUNDAY 22:05 | FRIDAY 21:59 | – |
| Metals (Gold and Silver) | SUNDAY 23:05 | FRIDAY 21:59 | 21:59 – 23:01 |
| Metals (Platinum and Palladium) | SUNDAY 23:10 | FRIDAY 21:59 | 21:59 – 23:05 |
| USDRUB | MONDAY 8:00 | FRIDAY 21:50 | – |
| USDILS, GBPILS | MONDAY 6:00 | FRIDAY 16:00 | – |
| USDCNH, USDTHB | MONDAY 0.05 | FRIDAY 21:59 | – |
| Cryptocurrencies | 24/7 | ||
| US Oil | SUNDAY 23:10 | FRIDAY 21:45 | 21:45 – 23:10 |
| UK Oil | MONDAY 1:10 | FRIDAY 21:55 | 21:55 – 01:10 |
| Stocks (Except the ones mentioned in the row below) | MONDAY 14:40 | FRIDAY 20:45 | 20:45 – 14:40 |
| INTC, BAC, TSLA, WFC, BABA, NFLX, C, AMD, PFE, FB, JNJ, PYPL, ORCL, NVDA, MSFT, AMZN, AAPL, BA, BEKE, BIDU, BILI, FTNT, JD, LI, NIO, NTES, PDD, TAL, TSM, XPEV, AMC, BB, BBBY, BYND, FUTU, TIGR | MONDAY 11:00 | FRIDAY 20:45 | 20:45 – 11:00 |
| AUS200 | SUNDAY 23:30 | FRIDAY 21:00 | 21:00 – 23:30 |
| US30, USTEC, US500 | SUNDAY 23:30 | FRIDAY 21:00 | 21:00 – 23:30 |
| FR40 | SUNDAY 23:30 | FRIDAY 21:00 | 21:00 – 23:30 |
| DE30 | SUNDAY 23:30 | FRIDAY 21:00 | 21:00 – 23:30 |
| HK50 | MONDAY 00:00 | FRIDAY 21:00 | 21:00 – 00:00 |
| STOXX50 | SUNDAY 23:30 | FRIDAY 21:00 | 21:00 – 23:30 |
| JP225 | MONDAY 00:00 | FRIDAY 21:00 | 21:00 – 00:00 |
| UK100 | SUNDAY 23:30 | FRIDAY 21:00 | 21:00 – 23:30 |
| DXY | SUNDAY 22:05 | FRIDAY 21:59 | – |
The trading time differs for different trading regions. The details of the different trading sessions are listed in the below table.
Table 9: International Trading Sessions in Exness.com
| International Trading Sessions | |||
|---|---|---|---|
| Region | City | Summer Open – Close* | Winter Open – Close* |
| Asia | Tokyo | 00:00 – 08:00 | 00:00 – 08:00 |
| Hong Kong/Singapore | 01:00 – 09:00 | 01:00 – 09:00 | |
| Europe | Frankfurt | 06:00 – 18:00 | 07:00 – 19:00 |
| London | 08:00 – 16:30 | 08:00 – 16:30 | |
| America | New York | 13:30 – 20:00 | 14:30 – 21:00 |
| Chicago | 13:30 – 20:00 | 14:30 – 21:00 | |
| Pacific | Wellington | 22:00 – 05:00 | 21:00 – 04:00 |
| Sydney | 00:00 – 06:00 | 23:00 – 05:00 | |
*Exness server time is GMT+0
Customer Support
Exness provides 24/7 customer support and it is a nice feature because most of the brokers only offer 24/5 customer support. They provide multilingual customer supports via Phone calls, Email, Live Chat with Expert Advisors (EA). Exness help center provides a FAQ page that answers all types of questions.
Table 10: Multi-Language Customer Support provided in Exness
| Exness Customer Support Availability | |
|---|---|
| Language | GMT+0* |
| English, Chinese, Thai | 24/7 |
| Indonesian | Sunday 23:00 – Friday 23:00 |
| Arabic | Sunday 23:00 – Friday 23:00 |
| Saturday – Sunday 12:00 – 20:00 | |
| Hindi and Urdu | Sunday 23:00 – Friday 23:00 |
| Saturday – Sunday 04:00 – 20:00 | |
| Bengali | Sunday 23:00 – Friday 23:00 |
| Saturday – Sunday 04:00 – 20:00 | |
| Vietnamese | Sunday – Friday 23:00 – 17:00 |
| Japanese | Sunday – Friday 23:00 – 15:00 |
| Korean | Monday – Friday 03:00 – 11:00 |
| French | Sunday 23:00 – Friday 23:00 |
| Spanish | Sunday 23:00 – Friday 23:00 |
| Portuguese | Sunday 23:00 – Friday 23:00 |
| Russian | Monday – Friday 05:00 – 21:00 |
* Greenwich Mean Time
Exness provides various contact numbers worldwide for Customer Support. The phone numbers are listed in the below table.
Table 11: Available Contact Numbers in Exness
| Countries | Exness Contact Number |
|---|---|
| International Phone Number | +84 24 4458 1956 |
| EUROPE | |
| Cyprus | +357 25 030959 |
| United Kingdom | 0800 014 8528 |
| ASIA | |
| India | +91 44 71279046 |
| India | 000 800 100 4378 |
| Pakistan | 0800 1844304 |
| Singapore | +6531636931 |
| Singapore | +6531633126 |
| Thailand | 1 800 012 303 |
Image 10: Help Center in Exness
Education and Research
Exness provides tutorial videos and articles related to the Trading platforms, Trading instruments, Demo accounts, Account login, etc. From the Exness FAQ page, they answer all your basic questions with videos and images.
They provide a demo with step by step procedure for all of their sections which is really helpful for the beginning stage traders. Exness added their Trading calculator and Currency converter tools to their home page.
Calculator
Exness provides a trader’s calculator to calculate Margin, Pip value, Swap long, and Short. You should select an Account type, Instrument, Lot, Leverage, and Account Currency from their selection page. The results will be calculated automatically and they appear at the bottom of the entry page.
Converter
The converter has a maximum of six entry panels. You can get 6 different Currency values at the same time with a single click. The currency values appear on real-time values.
VPS hosting
The expert research team of tradingcritique.com lists the Top 4 international Forex brokers who accept Thai traders. The rankings given above are mainly based on User reviews, Trading features and Regulations.
Exness offers a Virtual Private Server (VPS) hosting option for their clients. It helps to trade with the security and stability in the trading environment.
The advantages of VPS hosting are,
It increases your trading Speed
Stability
24-hour trading along with Expert Advisors (EAs)
Portability
Mobility
Parallelization
Market analysis
Exness has a WebTV with multi-language and it presents New York Stock Exchange financial news. They provide videos in three different languages, like English, Simplified Chinese (简体中文), Arabic (العربيّة).
Calendar
The economic calendar provides market events up to date. If you select a Currency type, you will get the event information related to it. There are 10 different currencies available from the selection box.
Tick history
Exness provides tick movements of their financial instruments, like currency. You can download the reports date-wise, month-wise, and year-wise. It will be download as a zip file, and it can also be extracted as an Excel file.
Image 11: Web TV in Exness
