Founded in August 2010, Zerodha is one of India’s leading retail stockbrokers, recognized for pioneering the discount brokerage model in the Indian financial markets. It has 75+ branches and partner offices all over India.
When it comes to customer support, Zerodha usually takes a few minutes to get its clients to reach a support executive via call. Clients can call the phone support Monday to Friday from 8:30 AM to 5:00 PM. They can visit support.zerodha.com to learn FAQs and create a ticket for further assistance.
Have a detailed review of Zerodha before diving into this article.
How to Contact Zerodha Customer Support in 2026: Phone, Email, and Chat
Zerodha supports its clients through several different methods, as follows:
Phone, email, and chat contact support
Zerodha allows its customers to call via phone numbers 080 4718 1888 or 080 4718 1999 Monday to Friday, from 8:30 AM to 5:00 PM. For general queries, you can contact them via email at [email protected]. However, Zerodha does not provide live chat support for its clients.
Support portal
Zerodha’s support portal helps you to understand the processes of account opening, fund withdrawal, etc via the support portal. Clients can submit a ticket for issues related to login, margin/funds, trading queries, corporate actions, etc.
Complaint support
Zerodha clients can report grievances or complaints by creating a ticket on the support portal.
Bulletin & circulars
Zerodha publishes timely updates and official information through a bulletin on trading operations, platform changes, and corporate actions. Zerodha publishes the official announcements issued by the exchanges via circulars. These circulars include important regulatory, operational, and trading-related updates.
Z-connect blog
Through this official blog platform, Zerodha shares in-depth content related to trading, investing, platform updates, regulations, and market education. This platform helps investors receive firsthand explanations of changes affecting their trades/investments.
Zerodha customer support response times and availability
How do I contact Zerodha support? Zerodha is available on the phone for different types of queries. Existing customers need a 4-digit support code to reach the support desk. Zerodha calls its Indian resident customers via official numbers 1600313743 and 1600313754 only.
| Support purpose | Timing |
|---|---|
| New account opening 080 4719 2020 080 7117 5337 | Monday-Friday 8:30 AM – 5:00 PM Saturday 9:00 AM – 2:00 PM |
| General support 080 – 4718 1888 080 4718 1999 080 4588 8887 | Monday – Friday 8:30 AM – 5:00 PM |
| Call & trade 080 4718 1888 | Monday – Friday 9:00 AM – 11:30 PM |
| NRI & non-individual account opening 080 4680 1166 | Monday – Friday 9:00 AM – 5:00 PM |
| To block an account in an emergency 080 4680 1166 | Monday – Friday 8:30 AM – 5:00 PM |
| Media & press enquiries | [email protected] |
| Support and mailing address | Zerodha #153/154, 4th Cross, J.P.Nagar 4th Phase, Opp. Clarence Public School, Bengaluru – 560078 |
Below is the escalation matrix for Zerodha Broking Limited
| Details | Name & e-mail | Contact mobile | Working hours |
|---|---|---|---|
| Customer care | Renuka P D [email protected] | +91 9513369973 | 10AM – 5PM |
| Head of customer care | Hanan Delvi [email protected] | +91 9513369972 | 10AM – 5PM |
| Head of compliance | Pankathi H Jain [email protected] | +91 9513369971 | 10AM – 5PM |
| CEO | Nithin Kamath [email protected] | +91 9513369970 | 10AM – 5PM |
Below is the escalation matrix for Zerodha Commodities Private Limited
| Details | Name & e-mail | Contact mobile | Working hours |
|---|---|---|---|
| Customer care | Abdul Rizwan [email protected] | +91 9513392191 | 10AM – 5PM |
| Head of customer care | Anantha Shenoy [email protected] | +91 9513736366 | 10AM – 5PM |
| Head of compliance | Ashmy Narayanan [email protected] | +91 9513736377 | 10AM – 5PM |
| CEO | Nagaraju B M [email protected] | +91 9513736355 | 10AM – 5PM |
Common issues addressed by Zerodha customer support
The common issues addressed by Zerodha customer support can be split into nine major categories:
| Type of issue | Detailed Issues |
|---|---|
| Account opening | Incomplete KYC documents Delay in account activation Linking Aadhaar/PAN to mobile |
| Log in and access | Trouble logging into Kite, Console, or Coin Forgotten User ID/PIN Problems with 2FA |
| Fund transfers | Delay in withdrawal processing Incorrect bank details Deposit unsuccessful |
| Trading and orders | Order rejection Orders not executed in options/futures Trade errors |
| Margins | Margin shortfall Pledging shares for collateral Margin calculator issues |
| Holdings and corporate actions | Dividend not credited Bonus shares not received Rights issue Delisted stock-related |
| Tax | Tax report download Console report delay Form 16A or TDS-related queries |
| Product | Using Kite, Console, Coin, Sentinel, etc. Difficulty in understanding product features |
| Regulatory and compliance | SEBI margin rules queries NRI compliance |
Tips to resolve your queries faster with Zerodha support
It is necessary to follow some practical tips that help you resolve your queries faster with Zerodha support.
- Always search your query, as most of the common issues are answered on the support portal itself. If you can’t find a solution, raise a support ticket directly so it can be tracked in the future.
- Keeping your support code when calling is the authentic way of getting proper support from Zerodha. Other necessary details, like client ID, should also be handy to get appropriate assistance from Zerodha support agents.
- While raising a ticket, ensure you attach necessary screenshots or transaction reference numbers that confirm and explain your issue.
- While the emergence of your issue may be crucial, it is important to avoid calling for support during market opening hours and high-traffic hours.
- Use the right channel for the right issue, as this practice helps you save time.
- Use the reference of your ticket ID to follow up through the portal or phone. Do not open multiple tickets for the same issue.
- Check your email spam folder if you receive replies from Zerodha before complaining.
- Keep using Zerodha community resources, as experienced users have already posted solutions for the same issue you are facing.
Conclusion
There are multiple official channels to contact Zerodha, and these depend on your query type – account, trading, fund transfer, technical issues, etc. Despite multiple support channels, many users in 2026 have reported slow or unsatisfactory responses. This can be frustrating, especially during emergency trading issues.
In order to get a faster service over the phone, you would need a support code, which you can find in Kite. First of all, check Zerodha’s help portal and FAQs thoroughly before connecting to the help center. Avoid peak hours as much as possible.
Pro-tip
With the complexity and time-sensitivity in financial markets, strong customer support is very crucial for any broker services. Use our broker finder tool to get a suitable one with robust client service. No matter which broker you are with, having a diversified portfolio helps you minimize substantial risk. Consider investment options like stocks, forex, crypto, banking, and finance.
FAQs
1. What is Zerodha customer care WhatsApp number?
Zerodha does not have WhatsApp number for customer support.
2. What is Zerodha customer number 24*7?
Zerodha does not have a customer care number 24*7. It gives support only for limited hours.
3. How to contact Zerodha customer care chat?
Zerodha does not have a customer care live chat.
4. What Is Zerodha customer support phone number in 2026?
In 2026, you can contact Zerodha customer support phone numbers below for general enquiries.
Monday – Friday
8:30 AM – 5:00 PM
080 4718 1888, 080 4718 1999, 080 4588 8887
5. What are Zerodha customer support working hours?
Zerodha customer support working hours are from Monday to Friday from 8:30 AM to 5:00 PM.
6. How quickly does Zerodha respond to customer queries?
Zerodha generally responds to customer queries in a few minutes.
7. What Is Zerodha support email address in 2026?
To block an account, you can mail to [email protected], and for media inquiries, you can mail to [email protected].
8. Where Is Zerodha customer service center located?
Zerodha customer support centre is located at:
192A 4th floor,
Kalyani Vista, 3rd Main road,
JP Nagar 4th phase,
Bengaluru 560076
9. How to contact Zerodha support via chat?
Zerodha does not provide live chat support. You can contact the support team only by phone within limited working hours.
10. What is Zerodha’s official Twitter handle for support?
Zerodha’s official Twitter handle for support is X(Twitter): @zerodhaonline:twitter.com/zerodhaonline.
11. How long does Zerodha take to resolve complaints?
Zerodha endeavours to address and resolve all complaints within the regulator-prescribed turnaround time of 30 days of filing the complaint.
12. Does Zerodha provide support in regional languages?
No, Zerodha provides support only in Hindi and English.
13. Is Zerodha customer support available on weekends?
Yes, Zerodha support is available on weekends. You can contact them on Saturdays from 9:00 AM to 2:00 PM.
