If you are facing issues with trading, investments, or transactions on Groww, you can reach out to Groww app customer support anytime. Groww provides multiple options like helpline, email, live chat, and in-app tickets. Whether you are searching for the Groww customer care number, this guide will show you how to contact Groww customer care.
How to Reach Groww Customer Care in 2026
You can contact Groww support using these official options:
- What is the Groww customer care number in 2026? The Groww customer service number is +91-9108800000, and it is available 24/7.
- What is Groww’s official email address for support? You can write for queries and complaints.
- Does Groww provide phone support in Tamil/Hindi? Yes, Groww provides multilingual support, including Hindi and Tamil.
- In-app ticket and chat: Available on the Groww app and website under help and support.
- Cybersecurity issues: [email protected]
- Cybersecurity helpline number: +91-9240083001 or 080 68249147
Can I cancel a complaint once raised with Groww? Yes, you can cancel or close a ticket anytime directly from the app.
Is it possible to talk to a Groww manager directly? Yes, you can request an escalation, but direct manager calls are rare.
Read more: What is Groww and how does it work in 2026?
Step by Step: Raising a Support Ticket on Groww
The support ticket is the quickest and most reliable way to solve your problem. It can be raised directly in the Groww app within minutes.
- Open the Groww app.
- Go to the help and support section.
- Tap on raise a ticket.
- Select your query type for assets, account related, payment issues.
- Submit details, and then the support executive will respond within a few hours.
How long does Groww take to respond to complaints? Most tickets are resolved within 24 to 48 hours, depending on the issue.
Can I raise a ticket without logging into the Groww app? No, you must log in to raise a ticket. This helps Groww link the issue directly to your profile for faster resolution.
Live Chat, WhatsApp, and Email Support Options
Groww also provides additional support channels:
- Live chat: Built into the Groww app and website, it gives instant replies.
- What is the Groww WhatsApp customer care number? WhatsApp support is enabled from the app settings for quick query resolution.
- Email: [email protected] for general issues, [email protected] for escalations.
Is Groww support available for NRI users? Yes, NRIs can also use Groww customer care support through email and tickets.
Escalation Guide: When to Contact SEBI or File a Grievance
What is Groww’s grievance redressal mechanism in 2026? If your issue is not resolved by Groww customer support within a reasonable time, you can escalate it through the following channels:
- Groww escalation email: [email protected]
- SEBI complaint portal: https://scores.sebi.gov.in/
- CDSL complaint portal: https://www.cdslindia.com/index.html
- NSDL complaint portal: https://smartodr.in/
- Smart ODR portal: https://smartodr.in/
This ensures your complaint is formally recorded and resolved.
Can Groww resolve complaints without SEBI involvement? Yes, most complaints are solved by Groww internally without escalation. However, if your concern remains unresolved, you can escalate it to SEBI or other grievance portals.
Conclusion
Groww provides a strong customer support system in 2026 with multiple options helplines, email, live chat, WhatsApp, and in-app tickets. For most queries, the in-app ticket system is the fastest way to get resolutions within 24 to 48 hours. For unresolved issues, Groww offers clear escalation channels through SEBI, CDSL/NSDL, and Smart ODR.
Pro Tip
For fastest replies, always start with the in-app ticket system before trying email or phone. Use our broker finder tool to find the best Forex brokers. Stay informed on the latest in stocks, CFDs, and crypto.
Frequently Asked Questions
1. What is the toll-free number of Groww in India?
The official Groww app customer care number is +91-9108800000, and it is available 24×7. Always use this official number and avoid any fake numbers found online.
2. What is the Groww help desk turnaround time?
The average help desk response time is 24 to 48 hours. Simple queries may be solved within hours, while complex ones can take up to 2 days.
3. Can I talk to Groww customer support on Sundays?
Yes, customer care support is available 24×7, including Sundays.
4. Can I request a refund via Groww customer care?
Yes, refunds for failed transactions can be requested through tickets or email.
5. What is Groww’s chat support availability on weekends?
Live chat is available on Saturdays but limited on Sundays.
