TradingCritique

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City Index vs Plus500 : Fees, Safety & Trading Conditions Compared (2026)

Broker Name

City Index

City Index

VS
Plus500

Plus500

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Broker Overview

Broker Type (e.g., Market Maker, ECN/STP)

Market maker

Market maker

Years of Existence / Established Year

1983

2008

Customer Base / Number of Accounts

1M + active customers

20 Million


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Regulation & Security

Regulations (governing bodies)

CIRO, CySEC, NFA, CFTC, CIMA, FCA, SFC, FSA, MAS, ASIC

FCA, CYSEC, ASIC, FMA, FSCA, FSP, ISA, FSA, MAS, DFSA, FSA, SCB

Awards Won (count for the last 2 years)

Best trading app, Best CFD provider, Forex broker.com No.1- Performance Analytics new tool, Best in Class overall

Best in Class for Trust Score 2024, GLOBAL TRADING ADVFN International Financial Awards

Security Measures

FSCS

Anti-Money Laundering

SSL Encryption / 2FA

Yes

Yes

Segregated Funds

Yes

Yes

Negative Balance Protection

Yes

Yes


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Trading Instruments/Products Offered

Assets Types / Trading Instruments (total count and breakdown)

13,500+ assets types including Shares

2800+

Currency Pairs

Yes

No

Commodities

Yes

No

Indices

Yes

No

Cryptocurrencies

No

No

CFDs

Yes

Yes

ETFs

Yes

No

Stocks

No

No

Options

Yes

Yes

Futures

No

Yes

Bonds

Yes

No

Mutual Funds

No

No

Fractional Shares

Yes

No

Exchange Traded Notes (ETNs)

No

No

Precious Metals

Yes

No

Real Estate Investment Trusts (REITs)

No

No

Equities

No

No


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Trading Platforms & Technology

Trading Platform Availability

Yes

Yes

MT4

Yes

No

MT5

No

No

cTrader

No

No

Social Trading

Yes

No

Copy Trading

Yes

No

Other Trading Platforms (proprietary, etc.)

City Index mobile trading app

Mobile and web trading platform

Platform Compatibility (Windows, Mac, iOS, Android)

Yes

Yes


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Account Types & Conditions

Account Types (Retail, Pro, VIP, etc.)

Standard, MT4, Corporate account

Retail Account & Demo Account

Demo Account (Yes/No)

Yes

Yes

Islamic Accounts (Yes/No)

No

No

Minimum Deposit

€100

$100

Leverage Available

30:1

1:30

Trade Limit (maximum per trade)

Depends on the assets class

Depends on the asset type

Commission (per account type)

€0

$0

Best Suited For (e.g., beginners, experienced traders)

Beginner to experienced

Experienced traders


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Deposit & Withdrawal Options

Deposit Methods

Bank transfer, credit card, debit card, e-wallets

Credit, Debit, Master card, Bank transfer, e-wallets

Withdrawal Methods

Bank transfer, credit card, debit card, e-wallets

Credit, Debit, Master card, Bank transfer, e-wallets

Other E-Wallets Supported

Paypal

PayPal, Skrill


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Tools & Educational Resources

Economic Calendar

Yes

Yes

Tools & Educational Resources (tutorials, webinars, market news, etc.)

Reuters Insider, News and analysis, Trading tools, Advanced trading view Charts

Trading Academy Online Courses, Market News and Analysis, Webinars, Trading Guides and eBooks, Video Tutorials, Trader's Guide Beginner's Guide


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Fees & Commissions

Trading-Related Fees

UK Shares: 0.10% (min. €8 commission)US Shares: 1.5 cents per share (min. €8 commission)

Commission-$0

Spread (typical, fixed, variable)

Fixed and variable spreads

Variable

Per Lot Fees

NA

NA

Options Contract Fees

NA

NA

Futures Contract Fees

NA

NA

Markup Fees on Spread

NA

NA

Guaranteed Stop Loss Fees

$0

NA

Maximum Leverage

30:1

1:30


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Non-Trading Fees

Dormant Fees

$15 monthly fee after 24 months of inactivity

$10 per month inactive for three months

Subscription Fees (for premium features, data feeds)

NA

NA

Advisory Fees

NA

NA

Swap Fees (Overnight Financing)

Yes

Yes

Statement or Document Fee

NA

NA

Account Opening Fee

NA

NA

Account Maintenance Fee

NA

NA

Deposit Fee

Credit/ debit card- 2%, others - €0

$0

Currency Conversion Fee

Varies by instrument

0.70%

Withdrawal Fee

Bank fees may apply

$0


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Bonuses, Promotions & Benefits

Bonuses, Promotions, and Referrals

Yes

No

Customer Benefits (e.g., Retirement Plan)

No

No


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Trading Hours

Trading Hours (for each asset class if applicable)

Varies by instrument

Depends on the instrument offer


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Customer Support

Support Hours (e.g., 24/7, weekdays only)

24/5

24/7

Customer Support Methods (phone, email, live chat)

Email: [email protected], Phone: 0800 060 8609, Live chat

Call +65 6320 1111 or +65 6320 1119, Email to Plus500's customer support, Live chat

Support Languages

6

32+


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Additional Information

Headquarters Location

1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET

Menachem Begin 125 Tel Aviv, Israel.

Complaints (for crypto brokers)

No

No


At TradingCritique, we don't just list brokers. We test, compare, and simplify your decision-making. Whether you're a beginner or a pro, our data-driven comparisons are built to match your trading style and region. Learn how we Evaluate a broker.
If minimizing trading costs is your top priority, City Index might be more attractive due to its lower commissions. Meanwhile, Plus500 justifies its moderate fees with more robust tools and professional-grade features.
City Index offers a quick and paperless account setup that appeals to traders on the go, whereas Plus500 more involved onboarding process adds an extra layer of safety and regulatory checks.
The trading interface of City Index is known for its speed and ease-of-use, while Plus500 shines with its customizable layouts and advanced charting capabilities, making it a strong choice for serious analysts.
Those seeking technical depth may prefer City Index, while Plus500 shines with intuitive design and streamlined features.