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City Index vs Questrade : Fees, Safety & Trading Conditions Compared (2026)
Broker Name
City Index
Questrade
Broker Overview
Broker Type (e.g., Market Maker, ECN/STP)
Market maker
ECN
Years of Existence / Established Year
1983
1999
Customer Base / Number of Accounts
1M + active customers
Info not available
Regulation & Security
Regulations (governing bodies)
CIRO, CySEC, NFA, CFTC, CIMA, FCA, SFC, FSA, MAS, ASIC
CIRO
Awards Won (count for the last 2 years)
Best trading app, Best CFD provider, Forex broker.com No.1- Performance Analytics new tool, Best in Class overall
DALBAR seal of service excellence in 2024 for the 6th consecutive year Canada's #1 rated online broker by MoneySense
Security Measures
FSCS
CIPF
SSL Encryption / 2FA
Yes
Yes
Segregated Funds
Yes
No
Negative Balance Protection
Yes
Yes
Trading Instruments/Products Offered
Assets Types / Trading Instruments (total count and breakdown)
13,500+ assets types including Shares
GICs IPOs
Currency Pairs
Yes
Yes
Commodities
Yes
Yes
Indices
Yes
Yes
Cryptocurrencies
No
Yes
CFDs
Yes
Yes
ETFs
Yes
Yes
Stocks
No
Yes
Options
Yes
Yes
Futures
No
No
Bonds
Yes
Yes
Mutual Funds
No
Yes
Fractional Shares
Exchange Traded Notes (ETNs)
No
No
Precious Metals
Yes
Yes
Real Estate Investment Trusts (REITs)
No
No
Equities
No
Yes
Trading Platforms & Technology
Trading Platform Availability
Yes
Yes
MT4
Yes
No
MT5
No
No
cTrader
No
No
Social Trading
No
Copy Trading
Yes
No
Other Trading Platforms (proprietary, etc.)
City Index mobile trading app
All-in-One Platforms Questrade Trading Quest MobileAdvanced Trading Platforms Questrade Edge Mobile Questrade Edge Questrade Global
Platform Compatibility (Windows, Mac, iOS, Android)
Yes
Yes
Account Types & Conditions
Account Types (Retail, Pro, VIP, etc.)
Standard, MT4, Corporate account
Tax-Free Savings Account - TFSA Registered Retirement Savings Plan - RRSP First Home Savings Account - FHSA Registered Education Savings Plan - RESP
Demo Account (Yes/No)
Yes
Yes
Islamic Accounts (Yes/No)
No
No
Minimum Deposit
€100
$250
Leverage Available
30:1
NA
Trade Limit (maximum per trade)
Depends on the assets class
Varies by instrument
Commission (per account type)
€0
Casual Traders (Basic) Stocks - $4.95 to $9.95 Options - $9.95 + $1 / contract ETFs - Free(sell 1c/share min $4.95 to max $9.95)Options and day traders (Fixed) Stocks - $4.95 to $9.95 Options - $4.95 + $0.75 / contract ETFs - Free (sell for $4.95 per trade)Volume traders (Variable) Stocks - $4.95 to $9.95 (min $0.01 to max $6.95) Options - $6.95 + $0.75 / contract ETFs - Buy for free (sell 1c/share min $4.95 to max $9.95)
Best Suited For (e.g., beginners, experienced traders)
Beginner to experienced
Beginners
Deposit & Withdrawal Options
Deposit Methods
Bank transfer, credit card, debit card, e-wallets
Instant deposit (Visa & Interac Debit cards) - CAD only Online banking bill payment - CAD only Pre-authorized deposit - CAD & USD Transfers from other brokers - CAD & USD Wire transfer - CAD & USD Non-certified cheque - CAD & USD Stock certificate
Withdrawal Methods
Bank transfer, credit card, debit card, e-wallets
EFTs (CAD or USD) Wire transfers (CAD or USD)
Other E-Wallets Supported
Paypal
No
Tools & Educational Resources
Economic Calendar
Yes
Yes
Tools & Educational Resources (tutorials, webinars, market news, etc.)
Reuters Insider, News and analysis, Trading tools, Advanced trading view Charts
TradingView TipRanks OptionsPlay Multileg options trading
Fees & Commissions
Trading-Related Fees
UK Shares: 0.10% (min. €8 commission)US Shares: 1.5 cents per share (min. €8 commission)
Stocks 1C / share (min $4.95 to max $9.95) ETFs Buy Free. Sell 1C / share (min $4.95 to max $9.95) Mutual funds - $9.95 per trade International equities - 1% of trade value Precious metals - $19.95 / trade Notes & debentures - $0.10 per $1,000 par value FX & CFDs - pips as low as 0.08
Spread (typical, fixed, variable)
Fixed and variable spreads
Fixed
Per Lot Fees
NA
$1 per contract for options
Options Contract Fees
NA
$9.95 + $1 / contract
Futures Contract Fees
NA
NA
Markup Fees on Spread
NA
NA
Guaranteed Stop Loss Fees
$0
NA
Maximum Leverage
30:1
NA
Non-Trading Fees
Dormant Fees
$15 monthly fee after 24 months of inactivity
$0
Subscription Fees (for premium features, data feeds)
NA
$0
Advisory Fees
NA
$0
Swap Fees (Overnight Financing)
Yes
Yes
Statement or Document Fee
NA
estatement - free Copy of statement - $20 Unclaimed property - $29.95 per quarter Regular mail - $10
Account Opening Fee
NA
$0
Account Maintenance Fee
NA
Portfolio fees 0.25% with a balance of $1000 - $99,999 0.20% with a balance of $100,000+
Deposit Fee
Credit/ debit card- 2%, others - €0
CAD EFT upto $50,000 - free USD EFT upto $25,000 - free CAD Wire transfer - $20 USD wire transfer - $30 International wire transfer - $40
Currency Conversion Fee
Varies by instrument
1.50%
Withdrawal Fee
Bank fees may apply
EFTs - Free Wire transfer - $20 CAD for CAD wire $30 USD for USD wire $40 USD/CAD for international wires
Bonuses, Promotions & Benefits
Bonuses, Promotions, and Referrals
Yes
Yes
Customer Benefits (e.g., Retirement Plan)
No
No
Trading Hours
Trading Hours (for each asset class if applicable)
Varies by instrument
North Americal Stock Markets 9:30am to 4pm ET Pre-market hours - 7am to 9:30am Post-market hours - 4pm to 8pm
Customer Support
Support Hours (e.g., 24/7, weekdays only)
24/5
24x5
Customer Support Methods (phone, email, live chat)
Email: [email protected], Phone: 0800 060 8609, Live chat
Toll-free Canada - 1.866.980.9590 From US - 1.416.227.6911FX & CFDs Chat hours: Monday - Thursday 8:3-am to 8pm EST, Friday 8:30am to 5:30pm EST Ph: 416.227.6913 Toll-free Canada - 1.866.980.9591
Support Languages
6
2
Additional Information
Headquarters Location
1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET
Toronto, Ontario Canada
Complaints (for crypto brokers)
No
No
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