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City Index vs MEXEM : Fees, Safety & Trading Conditions Compared (2026)
Broker Name
City Index
MEXEM
Broker Overview
Broker Type (e.g., Market Maker, ECN/STP)
Market maker
STP
Years of Existence / Established Year
1983
2018
Customer Base / Number of Accounts
1M + active customers
Info not available
Regulation & Security
Regulations (governing bodies)
CIRO, CySEC, NFA, CFTC, CIMA, FCA, SFC, FSA, MAS, ASIC
Cysec AFM FSMA
Awards Won (count for the last 2 years)
Best trading app, Best CFD provider, Forex broker.com No.1- Performance Analytics new tool, Best in Class overall
No major awards listed
Security Measures
FSCS
ICCL
SSL Encryption / 2FA
Yes
Yes
Segregated Funds
Yes
Yes
Negative Balance Protection
Yes
Yes
Trading Instruments/Products Offered
Assets Types / Trading Instruments (total count and breakdown)
13,500+ assets types including Shares
150 + trading assets Warrant
Currency Pairs
Yes
Yes
Commodities
Yes
Yes
Indices
Yes
No
Cryptocurrencies
No
Yes
CFDs
Yes
Yes
ETFs
Yes
Yes
Stocks
No
Yes
Options
Yes
Yes
Futures
No
Yes
Bonds
Yes
Yes
Mutual Funds
No
Yes
Fractional Shares
Exchange Traded Notes (ETNs)
No
No
Precious Metals
Yes
Yes
Real Estate Investment Trusts (REITs)
No
No
Equities
No
Yes
Trading Platforms & Technology
Trading Platform Availability
Yes
Yes
MT4
Yes
No
MT5
No
No
cTrader
No
No
Social Trading
No
Copy Trading
Yes
Yes
Other Trading Platforms (proprietary, etc.)
City Index mobile trading app
Client Portal Desktop TWS Mobile TWS MEXEM Lite Watch TWS MEXEM APIs
Platform Compatibility (Windows, Mac, iOS, Android)
Yes
Yes
Account Types & Conditions
Account Types (Retail, Pro, VIP, etc.)
Standard, MT4, Corporate account
Individual Accounts Instituitional Accounts
Demo Account (Yes/No)
Yes
Yes
Islamic Accounts (Yes/No)
No
No
Minimum Deposit
€100
$0
Leverage Available
30:1
NA
Trade Limit (maximum per trade)
Depends on the assets class
Varies for each product
Commission (per account type)
€0
NA
Best Suited For (e.g., beginners, experienced traders)
Beginner to experienced
Experienced only
Deposit & Withdrawal Options
Deposit Methods
Bank transfer, credit card, debit card, e-wallets
Bank Transfer
Withdrawal Methods
Bank transfer, credit card, debit card, e-wallets
Bank Transfer
Other E-Wallets Supported
Paypal
No
Tools & Educational Resources
Economic Calendar
Yes
No
Tools & Educational Resources (tutorials, webinars, market news, etc.)
Reuters Insider, News and analysis, Trading tools, Advanced trading view Charts
Practical tutorials on using TWS trader workstatioin Video tutorials
Fees & Commissions
Trading-Related Fees
UK Shares: 0.10% (min. €8 commission)US Shares: 1.5 cents per share (min. €8 commission)
FX - 0.005% Warrents - 0.2% for EUR & HKD. 0.12% for AUD Metals - 0.03% in USD Bonds - 0.15% Mutual Funds - 0.1% (Max Euro 4 and Min Eur 29) Futures & Options - vary for each currency contract Stocks & ETFs - vary for each currency
Spread (typical, fixed, variable)
Fixed and variable spreads
NA
Per Lot Fees
NA
NA
Options Contract Fees
NA
0.65% per contract
Futures Contract Fees
NA
0.85% per contract
Markup Fees on Spread
NA
NA
Guaranteed Stop Loss Fees
$0
NA
Maximum Leverage
30:1
NA
Non-Trading Fees
Dormant Fees
$15 monthly fee after 24 months of inactivity
NA
Subscription Fees (for premium features, data feeds)
NA
NA
Advisory Fees
NA
$0
Swap Fees (Overnight Financing)
Yes
NA
Statement or Document Fee
NA
NA
Account Opening Fee
NA
$0
Account Maintenance Fee
NA
$0
Deposit Fee
Credit/ debit card- 2%, others - €0
$0
Currency Conversion Fee
Varies by instrument
0.05%
Withdrawal Fee
Bank fees may apply
First withdrawal (within 30 days) is free for all methods. Wire/SEPA Euro: £8 /w. Wire USD: $10 /w SEPA GBP: £7 / w
Bonuses, Promotions & Benefits
Bonuses, Promotions, and Referrals
Yes
Yes
Customer Benefits (e.g., Retirement Plan)
No
Yes
Trading Hours
Trading Hours (for each asset class if applicable)
Varies by instrument
Monday to Thursday 8:30am to 8pm Friday 8:30 am to 5:30 pm Saturday and Sunday closed
Customer Support
Support Hours (e.g., 24/7, weekdays only)
24/5
Monday to Thursday: 8:30am to 8:00pm. Friday: 8:30am to 5:30pm.
Customer Support Methods (phone, email, live chat)
Email: [email protected], Phone: 0800 060 8609, Live chat
Leave a message, Live chatCyprus - +357-25030447, mailto:[email protected]
Support Languages
6
10+
Additional Information
Headquarters Location
1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET
Archiepiskopou Kyprianou, 1 Loucaides Building, 3036 Limassol, Cyprus
Complaints (for crypto brokers)
No
No
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