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City Index vs Forex.com : Fees, Safety & Trading Conditions Compared (2026)
Broker Name
City Index
Forex.com
Broker Overview
Broker Type (e.g., Market Maker, ECN/STP)
Market maker
Market maker
Years of Existence / Established Year
1983
2001
Customer Base / Number of Accounts
1M + active customers
454k + Customers
Regulation & Security
Regulations (governing bodies)
CIRO, CySEC, NFA, CFTC, CIMA, FCA, SFC, FSA, MAS, ASIC
CIRO, FSA, MAS, CySEC, NFA, CFTC, CIMA, FCA, ASIC
Awards Won (count for the last 2 years)
Best trading app, Best CFD provider, Forex broker.com No.1- Performance Analytics new tool, Best in Class overall
Best HNW Service, Best Broker for CFDs, Best in Class Overall Best in Class Mobile Trading Apps Best in Class Offering of Investments Best New Tool Performance Analytics
Security Measures
FSCS
FSCS
SSL Encryption / 2FA
Yes
Yes
Segregated Funds
Yes
Yes
Negative Balance Protection
Yes
No
Trading Instruments/Products Offered
Assets Types / Trading Instruments (total count and breakdown)
13,500+ assets types including Shares
5, 500+ Stocks
Currency Pairs
Yes
Yes
Commodities
Yes
Yes
Indices
Yes
Yes
Cryptocurrencies
No
Yes
CFDs
Yes
Yes
ETFs
Yes
No
Stocks
No
Yes
Options
Yes
No
Futures
No
No
Bonds
Yes
No
Mutual Funds
No
No
Fractional Shares
Exchange Traded Notes (ETNs)
No
No
Precious Metals
Yes
Yes
Real Estate Investment Trusts (REITs)
No
No
Equities
No
No
Trading Platforms & Technology
Trading Platform Availability
Yes
Yes
MT4
Yes
Yes
MT5
No
Yes
cTrader
No
No
Social Trading
Yes
Copy Trading
Yes
Yes
Other Trading Platforms (proprietary, etc.)
City Index mobile trading app
Forex.com Proprietary platform
Platform Compatibility (Windows, Mac, iOS, Android)
Yes
Yes
Account Types & Conditions
Account Types (Retail, Pro, VIP, etc.)
Standard, MT4, Corporate account
Standard, Raw spread, MetaTrader account
Demo Account (Yes/No)
Yes
Yes
Islamic Accounts (Yes/No)
No
No
Minimum Deposit
€100
$100
Leverage Available
30:1
50:1
Trade Limit (maximum per trade)
Depends on the assets class
No information
Commission (per account type)
€0
Raw account - $7 per 100k USD traded
Best Suited For (e.g., beginners, experienced traders)
Beginner to experienced
Beginners to experienced traders
Deposit & Withdrawal Options
Deposit Methods
Bank transfer, credit card, debit card, e-wallets
Credit/ debit card, bank wire
Withdrawal Methods
Bank transfer, credit card, debit card, e-wallets
Credit/ debit card, bank wire
Other E-Wallets Supported
Paypal
Neteller, skrill
Tools & Educational Resources
Economic Calendar
Yes
Yes
Tools & Educational Resources (tutorials, webinars, market news, etc.)
Reuters Insider, News and analysis, Trading tools, Advanced trading view Charts
Forex Trading University, Market Analysis and Insights, Webinars, Video Tutorials, Trading Guides and eBooks, Market News and Research
Fees & Commissions
Trading-Related Fees
UK Shares: 0.10% (min. €8 commission)US Shares: 1.5 cents per share (min. €8 commission)
Commission: Fixed $7 USD per $100k USD traded
Spread (typical, fixed, variable)
Fixed and variable spreads
Variable
Per Lot Fees
NA
NA
Options Contract Fees
NA
NA
Futures Contract Fees
NA
NA
Markup Fees on Spread
NA
NA
Guaranteed Stop Loss Fees
$0
NA
Maximum Leverage
30:1
50:1
Non-Trading Fees
Dormant Fees
$15 monthly fee after 24 months of inactivity
$15 inactive for 12 months
Subscription Fees (for premium features, data feeds)
NA
$5
Advisory Fees
NA
$30
Swap Fees (Overnight Financing)
Yes
Yes
Statement or Document Fee
NA
NA
Account Opening Fee
NA
$0
Account Maintenance Fee
NA
NA
Deposit Fee
Credit/ debit card- 2%, others - €0
$0
Currency Conversion Fee
Varies by instrument
0.50%
Withdrawal Fee
Bank fees may apply
Free for bank transfers and debit cards, US: $25, International: $40, except over $10,000
Bonuses, Promotions & Benefits
Bonuses, Promotions, and Referrals
Yes
Yes
Customer Benefits (e.g., Retirement Plan)
No
No
Trading Hours
Trading Hours (for each asset class if applicable)
Varies by instrument
Depends on the instrument offer
Customer Support
Support Hours (e.g., 24/7, weekdays only)
24/5
24/5
Customer Support Methods (phone, email, live chat)
Email: [email protected], Phone: 0800 060 8609, Live chat
Live chat: https://www.forex.com/en/contact-forex-com, Phone New accounts: Tollfree: 1-877-367-3946, International: 1-908-731-0750 Existing customers: Tollfree: 1-877-367-3946,Email New accounts: [email protected] Existing customers & inquiries: [email protected] International: 1-908-731-0750
Support Languages
6
5
Additional Information
Headquarters Location
1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET
30 Independence Blvd Suite 300, 3rd Floor, Warren, New Jersey 07059, US.
Complaints (for crypto brokers)
No
No
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